Statistics & their Interpretation & the Presentation of Data

Kees Van Haperen

This session will provide an overview of tools and techniques for capturing and presenting data and statistics relevant to the employment and management of human resources to enable managers to make effective decisions. It will encompass concepts and issues such as performance, uncertainty (risk), costing, resource consumption, productivity.  It will enable HR specialists and managers to improve their understanding or a wide range of quantitative issues and will enable them to create effective reports on their organisation’s or team’s performance.

The day will be structured to include the following topics:

Tools of the trade:    Role of quantitative techniques in business; basic terminology e.g. fractions, proportions, percentages; rounding and significant figures; mathematical models; graphs, etc.

Measuring:                              Gathering and reporting performance data, collating statistics and recognising trends, presenting management information and production of management statistics.

Monitoring:                 Performance systems.

Forecasting:               Modelling; Scenario Planning.

Evaluating:                  Review and Benchmarking; wider context and concepts, e.g. continuous improvement, organisational learning.

Who should attend?  Human Resource Managers and their team members, Workforce Planners, Programme and project co-ordination officers with a responsibility for resource planning and utilisation, Performance Managers.

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