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Recent Events and Reports
If you would like to review the Events Programme for the rest of 2009 please refer to the Events Ahead page. To book your place at any of the forthcoming events email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Essential Series - Managing Research Based HR Projects 20th May 2010 Speaker: Wendy Hirsh For further details about this event click here
4th May 2010 Speaker: Dr Eddie Obeng For further details about this event click here
22nd April 2010 Speaker: Chris Nutt For further details about this event click here
Master Class Workforce Planning 25th February 2010 Speaker: Andrew Mayo For further details about this event click here
Seminar - HR's role in the Social Business 23rd March 2010 Speaker: Jon Ingham For further details about this event click here
Research Briefing-HR Leadership 29th January 2010 Speaker: Linda Holbeche For further details about this event click here
Essentials Series #10-01 15th January 2010 Accounting and Finance for HR practitioners For further details about this event click here
Essentials Series #09-12 15th December 2009 People Related Measurement There is much confusion about "HR metrics". And yet if people do have an important asset value we ought to be smarter at measures that have to do with people, and at how to make them meaningful and useful. For further details about this event click here
President's Forum - Should it be HR or Human Capital Strategy? 17th November 2009 Paul Kearns discussed some of the themes in the latest edition of his 2003 book ‘HR Strategy’, to be released in September 2009. This time around he put the responsibility for HR strategy firmly in the lap of the CEO, who should be developing an HR-business strategy without any discernible join. For further details about this event click here
Essentials Series #09-11 - Process Engineering 23rd November 2009 This session looked at Systems & Process Concepts for Improving Organisational Performance. The aim was to introduce a different way of thinking and analysing of businesses in order to be capable of effecting (radical) change to current business activities as a means of improving overall business performance. For further details about this event click here
Research Briefing - Employee engagement in lean times 3rd November 2009 This was a practical session to explore how six key levers of engagement can help refine or reinvent your business. The session was supported by our UK plc research into the links between business performance and employee engagement. For further details about this event click here
Essentials Series #09-10 - Employment Demographics 19th October 2009
What demographic information should be collected by the organisation? How significant will changes in the population, such as those to the age and gender profile, ethnicity and disability, become in the future? For further details about this event click here
A Systematic and Practical Framework for Workforce Planning 6th October 2009
This workshop was suitable for all HR practitioners who need to work with resource planning, especially HR Business Partners and planning specialists. For further details about this event click here
Presidents Forum 15th September 2009 Performance Measurement – some myths and realities in HR Speaker – Sir Andrew Likierman, London Business School
In his presentation, resulting from his work, Andrew suggested that there are a number of myths in HR which inhibit the ability to give satisfactory answers to challenging questions about measurement. He proposed the ways to dispel the myths and, as a result, provide better ways to answer the difficult questions. For further details about this event click here
Return on Investment 23rd September 2009 Speaker - Professor Andrew Mayo
In this session the following were reviewed:
For further details about this event click here
Essentials Series #09-8 13th July 2009 Basic Finance and Costing for HR Practitioners Speaker - John Kind
This workshop helped HR practitioners use and interpret financial information in order to become more active contributors when financial issues are being discussed. For further details about this event click here
Essentials Series #09-6 18th May 2009 Conducting HR Research Projects Speaker – Dr Wendy Hirsh
This workshop was designed for HR practitioners who conduct applied research or evaluation projects and those who commission researchers or consultants to undertake projects on their behalf. For further details about this event click here
Essentials Series #09-4 30th April 2009 Organisation Design Speaker – Naomi Stanford
This interactive session was designed for HR practitioners to develop their organisation design skills. For further details about this event click here
Joint Meeting with the Strategic Planning Society – 29th April 2009
This was a special joint event between the HR Society and Strategic Planning Society to which director-level members were invited. For further details about this event click here
HR Society 53rd President's Forum – 24th April 2009 Winning in a Downturn - The HR Challenge Speaker – Rohit Talwar, Chief Executive, Fast Future
Global futurist and award winning speaker Rohit Talwar shared critical findings from his current research programme describing the most innovative and effective strategies and tactics being adopted by businesses that are thriving in the current turmoil. For further details about this event click here
Essentials Series #09-3 16th March 2009 Supporting the Business with your HR Strategy Speaker: Paul Kearns
This event demonstrated a simple, strategic HR framework that can act as a foundation for the formulation and development of the participants’ HR policies and practices. For further details about this event click here
Essentials Series #09-2 - 3rd March 2009 Managing and Measuring Engagement Speakers: David Richardson and John Williamson
Which questions should be asked before you starting an Engagement Survey? What pitfalls are encountered by organisations? How can this valuable data source be turned into insight and learning? For further details about this event click here
Research Briefing What Customers want from HR – 27th January 2009 Speaker: Dr Wendy Hirsh
Wendy Hirsh recently co-authored the IES research study on ‘What Customers Think of HR’. The briefing reviewed the findings from this study. For further details about this event click here
Essentials Series #09-1 - 19th January 2009 Measuring Performance and Productivity Speaker: Chris Nutt, FISSING HR Benchmarking Club What are organisational performance & productivity really about and how you can make a noticeable difference? How can you produce and implement meaningful measures?
Essentials for the Business Orientated Practitioner People Related Measurement - 11th December 2008 Speaker: Andrew Mayo There is much confusion about "HR metrics". And yet if people do have an important asset value we ought to be smarter at measures that have to do with people, and at how to make them meaningful and useful.
For further details about this event click > People Related Measurement 11th December
Essentials for the Business Orientated Practitioner Principles of Marketing - 17th November 2008 Speaker: Karen Drury This short one-day session went through the basics of marketing, examined why HR needs to market itself, and enabled participants to work on a fledgling marketing plan for their departments to help promote successes and the contribution to the business For further details about this event click > Principles of Marketing 17th November
Master Class - Workforce Planning Models and Practice for Workforce Planning - 3rd November 2008 Speakers: Colin Richards Carpenter and Prof Andrew Forbes This event reviewed the problems of reliance on subjective opinion and looked at the benefits to be gained from some simple quantification of HR issues. It also explored the approaches and techniques of HR planning and introduced the concept of HR modelling.
HR Society 51st President's Forum - 29th October 2008 Performance management- we wouldn't talk to our kids like that so why do it in HR?! Speaker: John Evans, Group HR Director, First Group John Evans, Group HR Director for First Group covers the group activities in the UK and North America. Prior to his current role John was the first ever HR Director for Strathclyde Police, the largest police force in Scotland, and he has also held HR Director level roles with Diageo, and with British Airways where he focused on salesforce development. John first became involved in HR whilst at RBS having started his career in sales and marketing. At this Forum John brought a perspective from his Board experience in the private and public sectors to challenge some of the traditional practices that performance management presents to HR, and front line and top managers.
Essentials for the Business Orientated Practitioner Statistics and their Interpretation and the Presentation of Data - 20th October 2008 Speaker: Kees van Haperen This session provided an overview of tools and techniques for capturing and presenting data and statistics relevant to the employment and management of human resources to enable managers to make effective decisions. It encompassed concepts and issues such as performance, uncertainty (risk), costing, resource consumption and productivity to enable HR specialists and managers to improve their understanding or a wide range of quantitative issues and enable them to create effective reports on their organisation's or team's performance. For further details about this event click > Statistics & their Interpretation 20th October
Master Class - Workforce Planning Linking People with the Business - 8th October 2008 Speakers: Colin Richards Carpenter and Prof Andrew Forbes This event included a look at the traditional techniques for establishing an organisation's demand for people, identifying substantial shortcomings and how simple HR information can be quickly collected and analysed to support strategic HR decision making.
Essentials for the Business Orientated Practitioner Process Engineering - 15th September 2008 Speaker: Kees van Haperen This session looked at Systems & Process Concepts for Improving Organisational Performance. The aim was to introduce a different way of thinking and analysing of businesses in order to be capable of effecting (radical) change to current business activities as a means of improving overall business performance. For further details about this event click > Process Engineering 15th September
HR Society 50th President's Forum - 8th September 2008 The Future of HR Speaker: Will Hutton, Chief Executive, The Work Foundation. In his address, Will Hutton discussed how a future can be created for HR that gets beyond the debate characterised by extremes of ‘HR as an unnecessary and expensive overhead', versus ‘HR that must be respected and at the centre of the business'. He explored questions such as:
Essentials for the Business Orientated Practitioner Return on Investment - 10th July 2008 Speaker: Prof Andrew Mayo The pressure to be able to justify HR and Training initiatives is growing all the time, and yet it is not easy to do. This workshop went through the basic methodologies involved, with practical examples which built to increasing levels of complexity. It looked at ways in which cause and effect can be isolated, and at criteria to be used for undertaking a RoI exercise. Participant's experiences were explored and a simple workbook was provided to take away. This event was designed for all professionals involved in training, and for HR people who institute projects which require up front investment. For further details about this event click > Return on Investment 10th July
Essentials for the Business Orientated Practitioner Basic Finance and the Principles of Costing - 16th June 2008 Speaker: John Kind This event enabled you to: use and interpret financial information in order to become a more active contributor when financial issues of importance to the HR function are being discussed. appreciate the practical significance of a variety of financial performance indicators become conversant with the different kinds of costs and costing techniques and to appreciate the impact of different cost structures on financial performance. For further details about this event click > Basic Finance and Principles of Costing
Essentials for the Business Orientated Practitioner Organisation Design - 4th June 2008 Speaker: Naomi Stanford This interactive session was designed to help develop organisation design skills. It showed how HR practitioners can work across an organization to change the shape and structure in order to improve performance. For further details about this event click > Organisation Design 4th June
Joint Event with the Institute of Chartered Accountants in England and Wales Are People Really our Most Valuable Asset? - 22nd May 2008 Speakers:Tony Powell, Deputy Chairman, Institute of Chartered Accountants in England & Wales, Andrew Mayo. President of the HR Societyand Duncan Brown, Director of HR Services, Pricewaterhouse Coopers. For more details please click > Are People Really our Most Valuable Asset? 22nd May 2008
Essentials for the Business Orientated Practitioner Conducting HR Research Projects - 19th May 2008 Speaker - Wendy Hirsh This session was intended for HR practitioners who are required to conduct applied research or evaluation projects as part of their work in organisations. It was also of value to those who commission researchers or consultants to undertake projects on their behalf. For further details about this event click > Conducting HR Research Projects 19th May
President's Forum 29th April HR: the Creative Profession Speaker: Richard Beresford, Director of the Centre for Creativity and Enterprise Development, Oxford Brookes University Business School This session whilst deliberately provocative, was nevertheless practitioner orientated arguing that if HR professionals are to make a difference in tomorrows organisations then they must be more creative in their thinking and bolder in their strategies. Richard Beresford is the Director of the Centre for Creativity and Enterprise Development (CrED) at Oxford Brookes University. This Centre was established in 2007 to develop the principal of applied creativity as a change tool within both individuals and organisations. Current projects of CrED are diverse and involve building an innovative culture at science parks and NHS Trusts, envisioning future strategies with trade unions, and embedding creativity and enterprise within schools.
Essentials for the Business Orientated Practitioner Employment Demographics - Demography is Destiny Speaker - George Blair This session looked at what demographic information should be collected by the organisation and how significant changes in the population, such as those to the age and gender profile, ethnicity and disability, might become in the future. Questions discussed included: Where will we get our future staff from? Where should we be located, in the UK or abroad? What demographic statistics should the HR department produce, for whom and how often?
President's Forum 21st February Decision Making in Uncertainty Speaker: Gillian Stamp, Director of Bioss the Foundation, (the research wing of the Brunel Institute of Organisation and Social Studies). Gillian Stamp, the Director of Bioss for more than twenty years, told us about what she has learned as a sounding board for people in the private and public sector who have extensive leadership responsibilities and have to make decisions about 'wicked' problems. The exercise of judgement is fraught with uncertainty. It is therefore the responsibility of leaders to build and maintain a framework that can support and cultivate confidence in the judgement of those who work for them, and crucially, confidence in their own judgement. Such frameworks may not seem necessary when life is moving smoothly and problems are "tame". A "tame problem" is one that may be complicated, but has likely occurred before - a combination of experience, knowledge and judgement can be applied to resolve it. "Wicked problems", on the other hand, are the ill-defined, ill-structured, real-life decisions that have incomplete, contradictory and changing requirements. For a report about this event go to Article - Forum Feb 2008
Essentials for the Business Orientated Practitioner Project Management - 18th February 2008 Skilled Project Management is becoming more and more important for every HR professional. This session was designed for those who wish to learn more about Project Management as an essential business tool for HR. Business expects HR to lead all their projects in a way that is systematic and coordinated with other business developments. Each HR project therefore needs not only a good business case, but must also be managed through a business-like process. All projects are affected, whether they be large-scale change management programmes or more focused developments.
President's Forum 13th November Leading and Managing a Lean Enterprise: from managing by results to managing processes Speaker: Professor Daniel T. Jones Founder and Chairman, Lean Enterprise Academy Lean is not just tools for improving operations or a way of locking employees into standardized work. Seeing the organization as a collection of processes fundamentally changes what managers do and how they lead. This new lean management system is built on developing the experience of every employee in the use of the scientific method to plan improvements and to solve problems. It also opens up new business models designed back from customers rather than forwards from existing assets. Through real examples the talk demonstrated that there is much more to lean than most people think.
Master Class Models and Practice for Workforce Planning Colin Richards-Carpenter and Prof Andrew Forbes - 7th November 2007 This Master Class explored the approaches and techniques of HR planning so that participants would be able to make judgements on the applicability and value of the process to their own organisation. We introduced the concept of HR modelling and showed how a small investment in analysis can avoid potentially disastrous and expensive mistakes in HR policy. The day was designed for Personnel and Line Managers that wished to have an overview of "Best Practice" in HR planning and make judgements on what it should mean to their organisation. It was also invaluable for budget holders and those needing to anticipate, initiate and manage changes in employment policy.
Sector Based HR Benchmarking FISSING Benchmarking Meeting - 11th October 2007 This meeting looked at alternative ways of going about deciding what to benchmark and the benefits of sector level benchmarking and partnerships. Roger Parry, Director of Agenda Consulting discussed the work they had undertaken using a sector based HR benchmarking approach and outlined: What is being measured and why Overview of the information that is produced:
President's Forum Managing Change in the Royal Mail - 17th September 2007 Speaker: Kevin Green, People and Organisation Development Director, Royal Mail Letters Kevin Green, People & Organisation Development Director, Royal Mail Letters, told us how Royal Mail engaged its staff in the biggest turnaround in the UK corporate history. The session described the journey this 360 year old institution has gone through, from losing over £1.5 million a day to making over £500 million profit in just over 3 years. Kevin highlighted Royal Mail's:
Don't go Naked into the Board Room 12th July - FISSING HR Strategy Research and Benchmarking Meeting Intellectual capital drives an organisation forward - and human capital is its key component. Or is it? Three questions: 1. Why do good measures of human capital drive organisations in the wrong direction of change? The meeting introduced better measures of organisational, employee and HR department performance.
The Foundation of Human Capital strategy 24th May - FISSING HR Strategy Research and Benchmarking Meeting This meeting underpinned the foundations of a new practice - that of the management of investment in human capital. The HR practitioner is the new provider of capital. As such we must keep an eye on the external environment that affects both the business and the skill capital markets, measure returns on investment in HR programmes, and understand the day-to-day risks throughout the business, including those of neglecting the human capital.
President's Forum Hot Spots - why some teams, workplaces and organisations buzz with energy - and others don't - 2nd May Speaker: Lynda Gratton, Professor of Management at London Business School In this session Lynda gave a stimulating talk about her latest book 'Hot Spots - why some places and organizations buzz with energy and others don't' Over the last decade Lynda has been studying times and places when energy appears, and teams and places become highly innovative and productive. She talked about the three key elements: a cooperative mindset, boundary spanning and an igniting purpose, that together increase the probability of a Hot Spot emerging. With insights from Nokia, BP and Linux she showed some of the steps executives can take to increase the probability of Hot Spots emerging in their company. Lynda directs the London Business School's executive programme "Human Resource Strategy in Transforming Organisations". A global authority on the people implications of strategy, Dr Lynda Gratton writes, teaches and consults across the world on human resource strategy.
President's Forum Hot Spots - why some teams, workplaces and organisations buzz with energy - and others don't - 2nd May Speaker: Lynda Gratton, Professor of Management at London Business School In this session Lynda gave a stimulating talk about her latest book 'Hot Spots - why some places and organizations buzz with energy and others don't' Over the last decade Lynda has been studying times and places when energy appears, and teams and places become highly innovative and productive. She talked about the three key elements: a cooperative mindset, boundary spanning and an igniting purpose, that together increase the probability of a Hot Spot emerging. With insights from Nokia, BP and Linux she showed some of the steps executives can take to increase the probability of Hot Spots emerging in their company. Lynda directs the London Business School's executive programme "Human Resource Strategy in Transforming Organisations". A global authority on the people implications of strategy, Dr Lynda Gratton writes, teaches and consults across the world on human resource strategy.
Master Class Value added from HR and the HR Scorecard 20th April led by Andrew Mayo, Professor of Human Capital Management, Middlesex University Business School When it comes to measures, there is a distinction between those which concern human capital generally, and those which relate specifically to the HR function. This Masterclass was about the latter. It explored the different kinds of value HR can add to its stakeholders, and also how its operational activities and project initiatives can be effectively measured and monitored. No function can call itself professional if it does not develop "a scorecard" which keeps track of its performance. This event outlined analytical techniques that will enable the evaluation of the return on HR investments in a credible way to appeal to managers.
Think Tank One More Time, How DO we classify people and work when we plan? 15th March 2007 Facilitated by Dr Wendy Hirsh, an independent researcher and consultant in the fields of employee and management development, and strategic human resource planning. Strategic workforce planning requires information linking workforce supply with business demand, and capable of addressing both quantitative and qualitative analysis. Such analysis requires robust ways of classifying people and work. This think-tank sought to answer questions such as: How do we classify, measure or describe people and jobs for planning purposes in today's turbulent environment What variables about people are useful in projecting workforce supply, especially how do we plan in a world of more flexible retirement ages? How do we generate valid aggregate information about the capability or skills of the workforce?
President's Forum Building strategic capabilities for sustainable competitive advantage 6th February 2007 Speaker: Professor William Scott Jackson, Visiting Fellow, Oxford University The effective development, utilisation and measurement of human capital has long been recognised as crucial to organisational success. Successive research studies, however, demonstrate that a useful framework still eludes many organisations. Professor William Scott-Jackson presented the findings and recommendations from a major research study ‘Measures of workforce capability for future performance', conducted amongst 259 senior directors and decision makers from around the world on behalf of the Chartered Management Institute.
President's Forum Employee Engagement - HR's key to driving business performance 28th November 2006 Speaker: Tim Miller, Director, People, Property and Assurance, Standard Chartered Bank Standard Chartered's research highlights the role of the manager as directly accounting for increased engagement and thus business performance. This session discussed how and why, with reference to how the findings are being implemented at the Bank and the implications for the HR function of the future.
President's Forum The Role of Compensation in Defining Strategy 20th September 2006 Speaker: Neil Foulger, Liberty Global Discussions around the traditionally separate productivity and talent agendas continue to divide opinion on the value of tangible and intangible people outcomes. A new approach to valuing people is needed and this should underpin an organisation's reward strategy. The old adage "you get what you pay for" was turned on its head as we explored a new model of value - "Stock of Worth". Using this approach, management can leverage organisational productivity, but also recognise that they must work harder at efficiently valuing their people. This can drive a mutually beneficial and sustainable cycle of improvements in rewards and returns - the basis of a great Compensation Strategy.
President's Forum Aligning HR and Business : How desirable and how feasible? 14th June 2006 Speaker: Linda Holbeche, Director, The Work Foundation The conventional rhetoric/key goal is that HR is fully aligned to business strategy. Indeed HR faces a lot of criticism for not achieving alignment. In practice, how achievable is alignment when the average business cycle is short term and development of an effective organisation is a continuous process which needs to be both pragmatically actualised in the here and now and focussed on future business needs?
President's Forum The Dilemmas of Modern Management and the role of HR in the Strategic Response This President's Forum on 15th March which was led by Chris Bones, Principal, Henley Management College. The discussion was wide ranging and addressed issues including:
The Workforce Planning Approach This module of the Practical Workforce Planning Programme was announced for the 7th February 2006. The day, led by Colin Richards-Carpenter and Andrew Forbes, includes the aims of workforce planning, a general introduction to the subject, analysing how people work in organisations, HR Systems and Key HR indicators.
Future Oriented Human Capital Benchmarking This was the concluding day for the recent Hard Edge Series, held on 26th January 2006 and led by Chris Nutt in his capacity as researcher for the FiSSInG HR Benchmarking Club. The discussion included the business case for human capital benchmarking, how it determines the future role and priorities of HR, how it can increase the present value of companies, and the legal requirements for it - and why we need to go beyond compliance.
Human Capital Management and the OFR This was the title of the President's Forum held on 29th November 2005 and led by Richard Donkin, renowned author regular columnist for the Financial Times on employment. The forum explored how standard measures of human capital management can be developed to become a key influence in investment decisions.
Attracting and Developing Talent This was another day in the Hard Edge Series. Held on 16th November 2005 it was led partly by Wendy Hirsh, Independent Researcher and Consultant, Fellow, National Institute for Careers Education and Counseling, visiting Prof at Kingston University. The other leader was Linda Barber, Institute for Employment Studies, leading work on graduates using what has become known as the IES Graduate Value Chain for developing, evaluating and reviewing the effectiveness of graduate strategy and its linkages.
Site visit to Standard Life in Edinburgh This was a FiSSInG HR Benchmarking Meeting hosted by Allan Muir, HR Information Development Manager and David Barr, Head of Shared HR Services on 12th October 2005 The day included presentations, sharing experience and data, and discussions on the business drivers for the introduction of Shared Services, alternative approaches to benchmarking Shared Services, how to decide which 'services' to offer, Service Level Agreements and Relationship Management, how to price services, the invoicing process, and future developments.
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