Process Engineering

Kees Van Haperen

This session will look at Systems & Process Concepts for Improving Organisational Performance. The aim is to introduce a different way of thinking and analysing of businesses in order to be capable of effecting (radical) change to current business activities as a means of improving overall business performance.

There will be the review of a range of tools and techniques used to design and improve organisations.

The following topics will be included:

• Systems Thinking
  
• Difference between a process and a system
  
• Metrics and measures: inputs, outputs, outcomes, and benefits
  
• Techniques for process mapping
  
• Creation of process templates; IDEF, UML, SSM;
  
• Matching capacity & demand
  
• A range of issues including queues, bottlenecks, constraints
  
• Idealized Design
  
• Benefits of process mapping

Attendance at this event is likely to benefit Human Resource Managers and their team members, Workforce planners, Business Analysts, Performance managers.

If you have any queries about this event or others in the HR Society Calendar please contact:
Lara Roberts, Programme Administrator
Tel: 01264 774004 ~ Fax: 01264 774009 ~ Email: l This e-mail address is being protected from spambots. You need JavaScript enabled to view it