Essentials Series

Systems and Process Thinking for HR

Speaker – Kees van Haperen

10.00 for 10.15 until 4.30 on 16th February 2011 

at Redenham Park, Andover, Hampshire, SP11 9AQ

Please click here for a Booking Form or email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  

This session will look at Systems & Process Concepts for Improving Organisational Performance. The aim is to introduce a different way of thinking and analysing of businesses in order to be capable of effecting (radical) change to current business activities as a means of improving overall business performance.
There will be the review of a range of tools and techniques used to design and improve organisations.

The following topics will be included:

•         Systems Thinking
•         Difference between a process and a system
•         Metrics and measures: inputs, outputs, outcomes, and benefits
•         Techniques for process mapping
•         Creation of process templates; IDEF, UML, SSM;
•         Matching capacity & demand
•         A range of issues including queues, bottlenecks, constraints
•         Idealized Design
•         Benefits of process mapping

Attendance at this event is likely to benefit Human Resource Managers and their team members, Workforce planners, Business Analysts, Performance managers.

The speaker:

Kees van Haperen has over 15 years' experience in organisational analysis, risk, crisis and business continuity consultancy roles.
He is an exceptional Soft Systems Methodology and strategic thought leadership practitioner. He is conversant with a wide range of Problem Structuring Methods, risk and crisis management and organisational development.
Kees is also a highly capable facilitator, thought leader & change agent, and is a part-time lecturer in Change Management at Cardiff University and a member of Warwick Business School's MSc MSOR Course Advisory Board.

This event will take place at Redenham Park, Andover, SP11 9AQ.  Coffee will be served from 10.00am for a 10.15 start and the day will end at 4.30pm.
The per-person fee for each event is £320 plus VAT for members of the HR Society, and £395 plus VAT for non-members. 
A discount of 20% will be offered to companies or individuals who reserve a place on three or more Essentials events at the time of booking.
A 20% discount will also apply to the second and subsequent participants from the same company attending any one event.
All fees are inclusive of materials for the session, refreshments and a buffet lunch.

If you have any queries about this event or others in the HR Society Calendar please contact:
Lara Roberts, Programme Administrator
Tel: 01264 774004 ~ Fax: 01264 774009 ~ Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it