Essentials Series #09-12 15th December

People Related Measurement

Professor Andrew Mayo

There is much confusion about "HR metrics". And yet if people do have an important asset value we ought to be smarter at measures that have to do with people, and at how to make them meaningful and useful.

This session reviewed:

-How to make a classification of different kinds of measure
-How to distinguish between those measures which relate to groups of employees, and those which relate to the HR function itself
-How value is created in organisations, and the part people play
-How to choose useful statistics and ratios
-How to define measures and link them together
-The value of people, their engagement and motivation, and the value they create
-How to set up an HR Scorecard to monitor the performance of the HR function

The speaker:

Andrew Mayo is a well-known international consultant, speaker and author. He is a Programme Director at London Business School and Professor of Human Capital Management at Middlesex University Business School and previously spent nearly 30 years in a variety of senior roles in large organisations.

Andrew's book, "The Human Value of the Enterprise" is influential. Dave Ulrich, co-author of The HR Scorecard, said of the book, "The ‘Human capital Monitor' architecture encompasses research to date and offers a pragmatic way to assess people performance in a firm. I learned a lot from reading the book and will refer to it frequently as a disciplined roadmap for deriving human capital value."

Andrew is also author of The Power of Learning (described by Director as "the best book on a learning organization") and Managing Careers and Creating a Training and Development Strategy. He has also written two extensive Guideline publications - "The Measurement of Human Capital" for the ICAEW, and "Return on investment in HR" for Personnel Today.

Andrew is a director of Mayo Learning International, a consultancy that specialises in the development and measurement of human capital, and he and his colleagues work across a large range of organisations in the UK and abroad. Andrew is the President of the HR Society.

This event will take place at One Whitehall Place, London SW1A 2HE. Coffee will be served from 10.00am for a 10.15 start and the day will end at 4.30pm.

The per-person fee is £295 plus VAT for members of the HR Society or FISSING, and £365 plus VAT for non-members. A 20% discount will apply to the second and subsequent participants from the same company attending the same event.